Here are a few scams so believable, our clients ALMOST fell for them!
Phone Call from Google about your business listing
A professional-sounding person calls, identifies himself as Google and says that your business listing is in jeopardy and therefore, you’re losing business to your website. They then go on to say that you need to give them a credit card number to have your business listing fixed.
At this point in time, Google will never call and talk to you about your business listing or ask you for a credit card number. As a matter of fact, only 30 percent of businesses even have a verified business listing. Google Business listing is a very important part of online presence in today’s world. It’s what displays when someone googles your business name and according to research, 80% of consumers will search a business’s name before they make a purchase from them. Verifying your business listing is free from Google and anybody can do it but if you’re confused about the process, at 118 group, for a fixed price, we have a service that can help you.
Your website is “broken” and you’re missing traffic from Google.
You get an email from someone sounding professional but if you look closely it’s usually a Gmail free address. They tell you your website has some technical issue which is preventing search engines from indexing it or that it doesn’t have the right keywords. They may also tell you that your website is missing traffic and offer to fix it for you for a fee.
Ask yourself how these “professionals” found your website. The answer is, they searched your business type and found you so the claim that your website doesn’t come up in search engines is usually a lie. Our two cents on this is, if you are not actively following Google’s guidelines, you are definitely missing traffic but that doesn’t necessarily mean your website is broken. In the world of search engine optimization and ranking, everyone has a different opinion and for the most part, there is no right or wrong answer. You are better off reaching out to a company you know and trust before spending any money fixing any “issues”.
Your website is hacked.
You receive an email or phone call from someone saying your website has been flagged as hacked and they are offering to fix it for you for a fee.
Your website could very well be compromised if it is not being hosted or monitored properly by a professional service provider. However, never give your credit card information to someone calling your business or sending you a random email. Contact us if you are in doubt to see if there’s an issue with your website and we will know how to fix it.
Expired Domain / The need to renew your domain.
Your domain is going to expire and if you don’t send in a check or pay with a credit card over the phone, you’re going to lose it.
The reality is your web domain might be expiring. At the same time, it might not. We’ve seen cases where a domain won’t expire for five years and people are just trying to scam our clients out of money. We’ve also seen companies preemptively send an email or a letter in the mail 2 to 3 months before the domain expires hoping that they will grab the money. The bottom line here is, you should only renew the domain with the company you originally registered it with. For example, if you originally registered your domain with GoDaddy, you should ONLY renew it with GoDaddy. In the event that you forget who you registered with, an experienced web designer can make a public records search and find out who the original registrar is.